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FAQ
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What products do you sell?We offer a wide range of electrical equipment including MCCBs, MCBs, contactors, isolators, changeover switches, solar accessories, and other power distribution components.
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"What are your opening hours?we normally open from 8:00 AM and close to 5:00 pm
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Do you provide warranties on your products?Yes. Most of our products come with a warranty of 6 months to 2 year depending on the manufacturer and product type. Warranty covers manufacturing defects only.
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Can I return or exchange a product?Returns and exchanges are accepted within 7 days for defective or wrong items, provided the product is unused and in original packaging. Please keep your receipt or invoice.
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How do I place an order?You can place an order by contacting us via phone, WhatsApp, email, or visiting our showroom at Plot 19, 21, 23 Kibira Road, Bugolobi, Kampala.
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Do you deliver?Yes, we deliver within Kampala and surrounding areas. Delivery times range from 1 to 3 working days depending on location. Upcountry delivery options are available on request.
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How can I make payment?We accept cash payments at our store, mobile money transfers, and bank deposits. Contact us for details on secure payment methods.
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Do you offer technical support?Absolutely. Our team can assist with product selection, installation advice, and after-sales support to ensure you get the best from your purchase.
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Can I buy in bulk or wholesale?Yes, we offer competitive pricing for wholesale orders. Please contact our sales team for more information and a price list.
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